Information contained in this page shows the status of different critical systems and infrastructure within the HPU community. For status of Microsoft Office 365, click here.
For status of Google Apps, click here.

Saturday August 5th 2017

ERP System Upgrade, scheduled 6 years ago

On Sunday, August 6th, ITS will be performing an ERP system upgrade. The following services will be unavailable between 2:00am and 6:00am HST.

  • All Quick Links including e-Bill + Pay Bill and Transcript requests
  • Course lookup
  • (for authorized users to make e-bill payments)
  • Automated password reset for HPU Pipeline
  • Banner Forms
  • Finance Self-Service
  • Oracle Reports, Cognos
  • Online Admissions Applications (GR Only)
  • Other services that connect to Banner (HPUD)

The following services will remain available:

  • HPU Pipeline
  • Blackboard
  • Ellucian ISSM
  • QAS

Please plan accordingly. Should there be any delays during this process we will update you right away, otherwise we expect to enable all Banner services by Sunday, August 6th @ 6:00am HST. For any other Banner problems, please contact ITS Service Desk via email or phone (808) 566-2411.