Information contained in this page shows the status of different critical systems and infrastructure within the HPU community. For status of Microsoft Office 365, click here.
For status of Google Apps, click here.

Monday August 22nd 2022

MyHPU Portal login outage
  • 1210pm: Vendor has restored service to login system and apologies for the inconvenience this has caused.
  • 1100: No new update from our vendor. However, ITS is slowly seeing recovery to login system and a few users have been able to login successfully after waiting for the login page to load (an upmost waiting 5 minutes until Aloha Tower pages loads).
  • 1000: Vendor is working on an alternative plan to restore services
  • 0900: Our vendor has identified the issue and is working on restoring service. There is current no ETA of when services will be restored
  • As of 0745 today we are currently experiencing an outage with trying to reach system. Any system that depends on the login system will be meet with an error message.