Information contained in this page shows the status of different critical systems and infrastructure within the HPU community. For status of Microsoft Office 365, click here.
For status of Google Apps, click here.

Thursday March 9th 2023

Other Systems Data Center Migration

03/13 06:02 - Labs and Classrooms (Fall 2021) v1 and Student Desktop Spring 2023 are now available.

03/13 05:40 - VDI access is gradually being restored. Currently Desktop Pro and Desktop Lite are available from both on-campus and off-campus.

03/12 02:53 - The majority of the systems and services have been brought back online. Our technicians will perform a thorough system check and continue to work on the remaining services on Sunday. Currently both wired and WiFi connectivity at all locations have been re-established, and all services except the following are functional.

  • VDI access from both on and off-campus
  • Printing
  • Cisco phone outbound calls
  • Individualized chatbot answers on

03/11 16:09 - Network connectivity issues have been identified and the links from the new data center to Aloha Tower Marketplace and Pioneer Plaza have been established. Technicians are en route to other campus locations (Waterfront Plaza, Hawaii Loa Campus and Oceanic Institute) to make similar fixes. Meanwhile, other technicians are in the process of starting up on prem critical services. Currently Internet and WiFi access on campus is still unavailable.

03/10 17:46 - The networking configuration is taking longer than expected. Although all equipment has been moved over, the network at the new facility is still being worked on.

03/10 07:40 - Technicians are still working on installing equipment at the new data center.

03/10 02:22 - All servers and network equipment have been turned off and most of them have been transported to the new facility. They are currently being set up..

03/09 20:24 - We are at the final stage of shutting all equipment at the current data center.

03/09 15:20 - HPU's Data Center will be relocated to a different facility starting 3/9 at 6pm HST. We expect majority of the services to come back online by 3/10 6pm HST, and all services restored by 3/12 11pm HST. Click here for services affected. This page will be update periodically.