Information contained in this page shows the status of different critical systems and infrastructure within the HPU community. For status of Microsoft Office 365, click here.
For status of Google Apps, click here.

Saturday July 29th 2023

Service Interruption, scheduled 10 months ago

ITS will be performing maintenance on Sunday, July 30, 2023, from 12:01am to 4:00am for network infrastructure upgrades at our data center.

During this maintenance window, expect to have multiple service disruptions and intermittent network connectivity.

Please remember to save your work, close applications and reboot your VDI/workstation prior to this maintenance.

Examples of Cloud-Hosted Applications and Services that will be available include:

  • Single Sign-On System (https://my.hpu.edu)
  • MyHPU Portal
  • Gmail and Other Google Workspace Applications
  • Blackboard Learn
  • Med+Proctor
  • www.hpu.edu
  • Office 365 Applications (Teams Calling feature will not be available)
  • You@HPU
  • StarRez Housing Portal/Applications
  • Salesforce/TargetX
  • Manao
  • Transcript Ordering via Parchment (orders will be processed after the move)
  • MachForms (forms.hpu.edu)
  • Door Access
  • Rave Alert System (phone.hpu.edu)

Examples of On-Premise Services that may be unavailable/disrupted:

  • Printing
  • Phone System
  • Internet/Network Connectivity
  • VDI (Virtual Desktops on and off campus)
  • Bill Payment
  • Employee Self-Service
  • Student Self-Service
  • Banner
  • Cognos Reporting

A comprehensive list of cloud and on-premise services will be available in our knowledge base or go to help.hpu.edu and search for “HPU Maintenance” or “Services”. If you have any questions regarding the maintenance window, please contact the Help Desk at help@hpu.edu, and someone will assist you.