Information contained in this page shows the status of different critical systems and infrastructure within the HPU community. For status of Microsoft Office 365, click here.
For status of Google Apps, click here.

All systems are operational

Past Incidents

Wednesday December 8th 2021

Blackboard Blackboard Collaborate Recordings Not Available

12/08/2021 11:00am - Blackboard Collaborate recordings created during 12/7 AWS outage are not yet available. Blackboard is currently investigating the issue. https://status.blackboard.com/

Tuesday December 7th 2021

Other Systems Multiple Services Affected by AWS Outage

12/08/2021 8:00am - Except Blackboard Collaborate recordings not being available, all other services are back to normal. Check Blackboard status on this page for more details.

12/07/2021 1:50pm - The Login issue with MyHPU has been resolved. If you still encounter login problems, please clear your browser cache and try again.

12/07/2021 11:15am - Amazon Web Services (AWS) is currently experiencing technical difficulties and is affecting some of the services HPU provides. For more information about AWS status, visit https://status.aws.amazon.com/ . The following services are affected.

  • Respondus Monitor/LockDown Browser only if exams are taken on Chromebook and iPad devices. Windows and macOS are not affected.
  • TargetX Broadcast Email
  • Maxient
  • Blackboard Learn inline grading. More info https://status.blackboard.com/
  • Blackboard Collaborate whiteboard and recording. More info https://status.blackboard.com/
  • MyHPU Login: Users being redirected to the Account Recovery page.

ITS will continue to monitor the status of AWS and update this status page when information becomes available.

Pioneer Plaza (PL) and Model Progress (MP) Power Outage

12/08/2021 8:00am - Power has been restored to PL. All services back to normal

12/07/2021 2:35pm - Power has been restored to MP. Technicians are on site to verify network connectivity.

12/07/2021 11:00am - Power outage at PL and MP. HECO is working on restoring power to downtown. See https://www.hawaiianelectric.com/ for more information

Monday December 6th 2021

No incidents reported

Sunday December 5th 2021

No incidents reported

Saturday December 4th 2021

No incidents reported

Friday December 3rd 2021

No incidents reported

Thursday December 2nd 2021

No incidents reported