Friday, January 12, 2018 1:43 PM
Service back online
Friday, January 12, 2018 11:13 AM
most recent content store is operating again, bi.hpu.edu server and audit DB is rebuilt.
Thursday, January 11, 2018 6:14 PM
At this time we know that one or combination of the following caused the major meltdown and service outage:
• Expired dispatcher or gateway component secure certificate (SSL)
• Windows Server Update/SQL Server update
• IBM Cognos software bug, corruption in the Content Store
• Rogue SQL query causing a crash in the Cognos Content Store
Wednesday, January 10, 2018 1:56 PM
Cognos page is reported to have the "DPR-ERR-2022 No response generated" error
